88bd Privacy Policy

1. Who We Are

88bd operates the online betting and casino platform accessible at https://88bd.vu (the "Platform"). For the purposes of this Privacy Policy, 88bd is the data controller responsible for the personal data of users registered on or interacting with the Platform. References to "88bd", "we", "us", or "our" throughout this document refer to the operator of the Platform.

The Platform serves players primarily located in Bangladesh and is operated in the English language. All customer communications, including privacy-related correspondence, are conducted in English. Our data protection contact email is listed in Section 15 of this Policy.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected by 88bd in connection with your use of the Platform, including but not limited to:

• The 88bd website at https://88bd.vu and all its subpages;
• Any mobile-optimised version of the Platform accessible via a web browser;
• Any communications you have with 88bd support staff via email or live chat;
• Any KYC documentation you submit in connection with identity verification;
• Any financial transaction data generated through deposits or withdrawals on the Platform.

This Policy does not apply to third-party websites or services that may be linked from the Platform. 88bd is not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies independently.

3. Data We Collect

3.1 Registration Data

When you create an account on 88bd, we collect the following information: your full legal name, date of birth, residential address (including city, district, and postcode), email address, mobile phone number, and a username of your choice. This information is required to create and manage your account and to comply with our age verification and responsible gaming obligations.

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect copies of government-issued identity documents (such as your National Identity Card or passport), proof of address documents, and in some cases a photograph or selfie for liveness verification. KYC data is handled by our third-party verification partner under strict data processing agreements and is retained only for as long as required by our operational and legal obligations.

3.3 Financial Data

When you make a deposit or withdrawal, we record the transaction amount, date and time, payment method used (such as bKash, Nagad, Rocket, or USDT wallet address), and the transaction reference number provided by the payment provider. We do not store full bank account numbers, bKash PINs, or mobile wallet passwords. Payment credentials are processed directly by your chosen payment provider and are never transmitted to or stored on the 88bd platform.

3.4 Usage and Behavioural Data

As you use the Platform, we automatically collect certain technical and behavioural data, including: your IP address, browser type and version, operating system, device type, screen resolution, session duration, pages visited, games played, bets placed, and click-path data. This data is used for platform security, fraud detection, responsible gaming monitoring, and internal analytics to improve the Platform experience.

3.5 Communications Data

If you contact 88bd support via email or live chat, we retain a record of that correspondence, including the content of your messages, the date and time of communication, and any attachments or screenshots you provide. This data is used to resolve your query, to train support staff, and to maintain a record of disputes where applicable.

3.6 Data Collected via Cookies

We use cookies and similar technologies to collect session identifiers, user preference settings, and anonymised analytics data. A full breakdown of the cookies we use is provided in Section 7.

4. How We Use Your Data

88bd uses the personal data we collect for the following purposes:

Purpose	Data Categories Used
Account creation and management	Registration data, KYC data
Age and identity verification	Registration data, KYC data
Processing deposits and withdrawals	Financial data, registration data
Fraud prevention and security monitoring	Usage data, financial data, IP address
Responsible gaming monitoring	Usage data, behavioural data, financial data
Customer support and dispute resolution	Communications data, registration data
Platform improvement and analytics	Usage data (anonymised where possible)
Promotional communications (with consent)	Registration data (email / phone)
Legal and regulatory compliance	All categories, as required

We do not use your personal data for automated decision-making that produces legally significant effects on your rights without a mechanism for human review.

5. Legal Bases for Processing

88bd processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between you and 88bd — including account creation, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money-laundering checks, and responsible gaming requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and internal analytics, where such interests do not override your fundamental rights.
• Consent: Processing based on your specific, freely given consent — principally for marketing communications. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing & Disclosure

6.1 Service Providers

88bd shares personal data with a limited number of third-party service providers who assist in operating the Platform. These include KYC identity verification providers, payment processing partners (including bKash, Nagad, Rocket, and USDT network processors), game studio providers (such as Evolution Gaming, Ezugi, Pragmatic Play, and Spribe), cloud hosting providers, and customer support tooling providers. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose beyond the specific service they are contracted to deliver.

6.2 Legal and Regulatory Disclosures

88bd may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, by court order, or where we have a good-faith belief that such disclosure is necessary to investigate, prevent, or respond to suspected illegal activity, fraud, or a threat to the safety of any person.

6.3 Business Transfers

In the event that 88bd undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via a notice posted on the Platform at least 30 days before the transfer takes effect, and you will be given the opportunity to request deletion of your data prior to the transfer if you do not wish to continue as a user of the successor platform.

6.4 No Sale of Data

88bd does not sell, rent, or otherwise provide your personal data to any third party for their own marketing, advertising, or commercial purposes. This prohibition applies regardless of whether the data is anonymised or pseudonymised.

7. Cookies & Tracking Technologies

88bd uses the following categories of cookies on the Platform:

Cookie Type	Purpose	Retention
Strictly Necessary	Session management, authentication, security tokens	Session / 24 hours
Functional	Storing user preferences (language, display settings)	30 days
Analytics	Internal, anonymised platform usage statistics	90 days
Responsible Gaming	Session duration tracking for reality check notifications	Session

88bd does not deploy advertising cookies, retargeting cookies, or any cookies associated with third-party advertising networks. You may manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging into your account.

8. Data Retention

88bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and registration data: Retained for the duration of your active account plus a minimum of 5 years after account closure, to comply with anti-money-laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of 5 years from the date of submission, in line with applicable financial crime regulations.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 2 years from the date of the most recent message in the conversation, or longer if the communication relates to an unresolved dispute.
• Usage and analytics data: Retained in anonymised form for a maximum of 12 months before being permanently deleted or aggregated.
• Marketing consent records: Retained until consent is withdrawn, plus 1 year thereafter as a record that consent was appropriately managed.

Upon expiry of the applicable retention period, personal data is permanently deleted from our systems or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

9. Data Security

88bd maintains a comprehensive set of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the Platform;
• AES-256 encryption for sensitive data at rest, including identity documents and financial records;
• Role-based access controls ensuring that staff can only access the data necessary for their specific job function;
• Multi-factor authentication requirements for all internal system access by 88bd personnel;
• Regular independent security audits and penetration testing of Platform infrastructure;
• An internal data breach response procedure that includes notification to affected users within 72 hours of a confirmed breach where required by applicable law.

10. International Data Transfers

The Platform is operated for users primarily in Bangladesh. However, some of the third-party service providers with whom 88bd shares data — such as cloud hosting providers or KYC verification partners — may process data in data centres located outside Bangladesh. Where such transfers occur, 88bd ensures that appropriate safeguards are in place to protect your data to at least the same standard as required under this Privacy Policy, including the use of standard contractual clauses and data processing agreements with all relevant third parties.

By using the Platform and providing your personal data, you acknowledge that your data may be transferred to, stored in, and processed in jurisdictions outside your country of residence. In all cases, 88bd remains responsible for ensuring your data is handled securely and in accordance with this Policy.

11. Your Rights

Subject to applicable law and the verification of your identity, you have the following rights in relation to the personal data that 88bd holds about you:

• Right of Access: You may request a copy of all personal data 88bd holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: You may request the correction of any personal data that is inaccurate or incomplete.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations (see Section 8).
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while a correction request is being evaluated.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to 88bd, for the purpose of transferring it to another service.
• Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please submit a written request to the support email address listed in Section 15. We will respond within 30 calendar days. We may request proof of identity before processing your request in order to protect against fraudulent access to another person's data.

12. Children's Privacy

The 88bd Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If you are a parent or guardian and believe that a minor has provided personal data to 88bd, please contact us immediately at the address in Section 15. Upon confirmation, we will take all reasonable steps to delete the data from our systems as promptly as possible.

88bd employs age verification mechanisms as part of the registration process and the KYC verification procedure specifically to prevent underage access to the Platform and its services.

13. Third-Party Links

The Platform may contain links to third-party websites for informational purposes, including links to payment provider information pages or game studio websites. These third-party sites are independently operated and have their own privacy policies. 88bd has no control over the content or data practices of third-party websites and accepts no responsibility or liability for their privacy practices. We recommend that you review the privacy policy of any third-party site you visit before submitting personal data to it.

14. Changes to This Privacy Policy

88bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will post an updated version of this Policy on the Platform with a revised effective date and, where the change significantly affects your rights, we will notify you by email to the address registered on your Account.

Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how 88bd protects your information.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88bd handles your personal data, please contact our Data Protection team in writing. All privacy-related correspondence must be submitted via email to the address below. Do not include sensitive account information (such as passwords or payment PINs) in your initial message.

Email: [email protected]

We aim to acknowledge all privacy-related requests within 2 business days and to provide a full response within 30 calendar days. During periods of high volume — such as Eid, Pohela Boishakh, or major BPL cricket tournament periods — response times may be slightly longer, though we will always acknowledge receipt of your request promptly.